If your Internet Explorer is not starting, hangs or simply crashes, then what to do? In this article we will show you different fixes you can try if the Internet Explorer has stopped working.
How to solve the problem if Internet Explorer has stopped working
Below you can find various causes and their solution when the Internet Explorer no longer works:
Method 1 – Investigate PC for malware
Is your computer full proof against any malware and viruses? If not, you should thoroughly scan the system once. Various malware and viruses can affect the browser. We recommend Avast! Free Antivirus and some Anti-Malware tools. Check them here.
Method 2 – Update the Windows and IE
Since you are using Internet Explorer as favorite browser, we simply assume that you use a Windows operating system. Have you by any chance turned off the automatic updates? Then install the latest updates first. With Windows Update, you can replace obsolete files, update drivers and eliminate security risks.
- Perform a scan from the right edge of the screen, and then tap Search. (If using a mouse, point at the lower right corner of the screen, move the pointer up and click Search.)
- Enter Update in the search box and press or click Search for Updates.
- Download and install updates from Windows Update.
- Restart the system.
Method 3: Internet Explorer without add-ons
Have you recently added new add-ons to your IE , the try to disable it. Try again with our tips to start IE without add-ons and see how you can do it below:
- Select the Start menu All Programs> Accessories> System Tools and select the Internet Explorer (No Add-ons)
- After that Starts Internet Explorer and if you do not see the error anymore then it mean an add-on is responsible for causing that the Internet Explorer has stopped working.
- Then go to the Add-On Manager under Tools and deactivated gradually all add-ons one by one to see which one is causing the error.
Method 4: Reset Internet Explorer to the default settings
This almost always helps: If none of the approaches listed above contributed fruits, you can simply try to restore the default settings of Internet Explorer. Do not worry; your all favorites remain untouched.
To reset Internet Explorer settings
- Close all Internet Explorer windows that are open.
- Open Office, tap or click the Internet Explorer icon in the taskbar. Changing parameters affects Internet Explorer and Internet Explorer for the desktop.
- Tap or click Tools, then tap or click Tools, Internet Options.
- Tap or click on the tab Advanced, and click Reset.
- In the dialog box Reset Internet Explorer Settings, tap or click Reset.
- When Internet Explorer has finished applying the default settings, press or click Close, and then tap or click OK. You need to restart your PC for the changes to take effect.
Method 5: Delete Temporary Files
The Internet Explorer still does not work? It could also be due to some scripts running in infinite loop. To rule this out, delete all temporary files and then cookie. Also clean all browser history files.
Follow steps delete the files and information that Internet Explorer stored on the computer. This information includes the list of websites visited by a, cookies, information you’ve entered into web forms (eg name and address), website passwords, and other information stored in time. The links and favorites will not be deleted.
Delete temporary files in Internet Explorer 7
- Open the Internet Options by clicking the “Start” button, point to Control Panel, clicking Network and Internet, click and then click Internet Options click.
- Click on the tab General and then under Browsing History to delete.
- Click Delete all, click Yes to confirm that you want to delete this information, and then click OK.
Delete temporary files in Internet Explorer 8
- Open the Internet Options by clicking the Start button, point to Control Panel, clicking Network and Internet, click and then click Internet Options click.
- Click the button Security, and then click Delete Browsing History.
- Select the check box next to each category of information you want to delete.
- Select the check box Preserve Favorites website data if the cookies and files that Web sites are associated in the Favorites list, not to be deleted.
- Click Delete. This may take a while if the file and history list is very long.
View and delete browser history in Microsoft Edge
Microsoft Edge saves your browsing history, including information that you entered in forms, passwords and the sites visited, and stores it on a PC when browsing the web.
- To view your browsing history, select Hub > History.
- To remove it from there:
- Select Delete all history. Choose the types of data or files you want to delete from your PC, and select Delete.
Method 6: Disable and re-enable Internet Explorer
You cannot uninstall or reinstall Internet Explorer 11, but you can try to disable and enable it again.
- Perform a scan from the right edge of the screen, then tap Search. (If using a mouse, point at the lower right corner of the screen, move the pointer up and click Search.)
- Enter Windows in the search box, tap or click Settings, then click Enable or disable Windows features.
- In the Windows feature dialog box, uncheck the Internet Explorer 11, then press or click Yes in the dialog box that asks if you want to turn off Internet Explorer 11.
- Reactivate Internet Explorer 11 by checking the Internet Explorer 11 and then tapping or clicking OK.